Company Overview:

In 1994, Prime Insurance Services (PIS) was founded by the late Nabil Chartouni, quickly establishing itself as a force to be reckoned with in the insurance brokerage industry.

From the outset, PIS stood out for its unparalleled experience and expertise, gaining a reputation as one of the industry’s foremost insurance consultants. The company began with a modest portfolio focused on motor insurance and swiftly expanded its range of services to include various types of policies, such as health and property insurance. Guided by core values of decency and credibility, PIS crafted its customer interactions and decision-making processes to reflect these principles.

In 2006, a seamless transition of leadership occurred when Ramzi Chartouni, Nabil’s son, took over the company’s reins. Equipped with a deep understanding of the insurance sector and invaluable experience in financial enterprises, Ramzi infused new perspectives and strategies that catapulted PIS to new heights.

Technical expertise became the cornerstone of PIS’s services, as the company continually refined its industry knowledge. As trusted consultants, the PIS team delves deeply into every policy issued, meticulously scrutinizing each clause to tailor it for maximum client benefit. This commitment to customization inspired the company’s emblematic slogan: “Policies that Work.” Our services are available 24/7, ensuring that our clients can always rely on us when they need us the most.

Mission

At Prime Insurance Services (PIS), our mission is straightforward yet impactful: to deliver exceptional insurance consultancy and solutions tailored to the individual needs of our clients. We are dedicated to safeguarding valuable assets, mitigating risks, and ensuring peace of mind for each of our clients. With a blend of experience, expertise, and an unwavering commitment to service excellence, we aim to cultivate strong, lasting relationships founded on trust, reliability, and exceptional service.


Vision

Our vision at Prime Insurance Services (PIS) is to become the premier choice in the insurance brokerage industry, recognized for our unwavering commitment to excellence and reliability. We aspire to be the trusted partner for individuals, families, and businesses alike, offering meticulously customized insurance solutions that are both effective and reliable. By keeping our finger on the pulse of industry trends and continually embracing innovation, we aim not just to adapt, but to actively shape the future of insurance services. Ultimately, our vision centers on safeguarding what is most important to our clients, thereby empowering them to chase their dreams with utmost confidence.


Our Unwavering Commitment: A Message from the CEO.


With a legacy that stretches beyond two decades, PIS has solidified its reputation as a dependable and professional cornerstone in Lebanon's insurance industry.

Founded in 1994 by my late father, Nabil Chartouni, we’ve continually broadened our portfolio to offer a comprehensive range of insurance solutions. Upholding his enduring values of decency and credibility, and our steadfast commitment to delivering ‘Policies That Work,’ PIS remains unwaveringly devoted to safeguarding what is most precious to you. We invite you to experience our in-depth technical expertise and our tailored approach aimed at securing your future.

98%

Customer Satisfaction

1994

Year of Foundation